about relay utah

The Public Service Commission (Commission) initiated the Relay Utah program in 1987 with the goal to provide telecommunication access and equipment to deaf, hard of hearing and speech challenged individuals. Prior to this service, individuals with hearing and speech challenges relied upon children, family members, or neighbors for assistance. Through the Relay Utah program, individuals with hearing or speech challenges have multiple service and equipment options. Such options include video relay, internet protocol relay, captioned telephones, application software, and amplified telephones. Relay services have expanded to include Spanish language, Speech-to-Speech, Voice Carry Over (VCO) Captioned Telephone (CapTel), and Hearing Carry Over (HCO).

More than 276,000 Utahns are either deaf or hard of hearing. Relay Utah strives to make it possible for these individuals and those who have difficulty with speech to independently communicate with each other and with the hearing community.